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Please call ME.N.U.4EVER: designing for “Callback” in rural Africa
(Product & Systems Internationalisation, Inc, 2011)
Designers and developers are naïve about the ways impoverished people in rural Africa innovate new uses of mobile technology to circumvent access difficulties. Here, we report on the local appropriation of an USSD ‘Callback’ ...
A participatory design for a billing system: A South African case study of a community based telephony system
This paper describes the role participatory design can play in developing and implementing an information and communication technology for development project in a rural area. It shows how the process of co-designing an ...
Co-designing a billing system for voice services in rural South Africa: Lessons learned
Access to information and communication technologies re- mains una ordable for many in rural areas despite recent progress in providing voice services to remote communities. The sustainability of alternative technical ...