Browsing Faculty of Economic and Management Sciences by Subject "Job satisfaction"
Now showing items 1-3 of 3
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Lived experiences of women entrepreneurs in Masvingo city: Successes, failures and survival strategies
(University of Western Cape, 2021)There has been a significant increase in the number of women entrepreneurs in various sectors of the economy throughout the world. Some women entrepreneurs registered some success stories, while others dismally failed and ... -
The relationship among change implementation, job satisfaction and organizational citizenship behavior in the Business Process Outsourcing industry in South Africa
(Business Perspectives, 2016)The unique and dynamic Business Process Outsourcing (BPO) industry in South Africa strives to thrive in a challenging business environment with the attendant need for stability, loyal and satisfied workforce. An empirical ... -
A structural equation modelling evaluation of antecedents and interconnections of call centre agents’ intention to quit
(MPDI, 2021)Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ...