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"Satsified and/or dissatisfied?" The experience-based perceptions of social work student customers of studying at an open and distance-learning university
(University of Stellenbosch, 2013)
Introduction: When labelling institutions of higher education as “service industries”, the consumers of services of such higher institutions can no longer only be regarded as “students” but should be viewed as “customers”. ...
Challanges related to working conditions experienced by social workers practising in rural areas
(University of Stellenbosch, 2012)
Introduction: In view of the references to the “poor working conditions” of social workers (Kusambisa in Chibba, 2011), which make it a challenge to retain social workers in rural areas (Kruger, 2008:44), and the exodus ...