Browsing Research Articles by Subject "Africa"
Now showing items 1-2 of 2
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The impact of information and communications technology infrastructure and complementary factors on intra-African Trade
(Taylor & Francis, 2013)Trade is one of the cornerstones of socio-economic development for Africa. Intra-continental trade stimulates productive capacity and competitiveness in nations through exposing domestic industries to competition. The ... -
The V-model of service quality: An African case study
(Emerald Group Publishing Limited, 2017)This paper aims to introduce and demonstrate a new model for service quality that separates out the measurement of service quality in ways grounded in psychological theory and methodological symmetry.A review of experience ...