This article reports on three participant observation studies conducted in schools and libraries in South Africa, between 1999 and 2015. The study findings have been reported on elsewhere, thus the focus is on the methodologies ...

The article argues that the construct of social capital offers South African public librarianship fresh vision – urgently needed if it is to fulfil its potential role in social inclusion. Social capital refers to the ...

The paper explores the impact of educational change in South Africa on public libraries. It surveys the recent literature to conclude that the position of school libraries is precarious and that public librarians feel ...

In this article we consider the configuration of the South African library and information services (LIS) sector, and analyse the extent to which its structuring facilitates or hinders optimum service to the children and ...

The article reports on an investigation of the provision of gay and lesbian literature and of information services to gays and lesbians in Cape Town’s public libraries. Although by definition public libraries serve all ...

The paper comes out of a month-long case study of information literacy education in two public libraries in a small South African town in the rural province of Mpumalanga, undertaken in October 2004. The participant ...

Social media use by libraries has facilitated communication and marketing of services to user communities. The City of Cape Town Libraries adopted social media usage in the 2015–2016 financial year. This study is set out ...