Health system responsiveness: A systematic evidence mapping review of the global literature

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Date
2021Author
Khan, Gadija
Kagwanja, Nancy
Whyle, Eleanor
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The World Health Organisation framed responsiveness, fair financing and equity as intrinsic goals of
health systems. However, of the three, responsiveness received significantly less attention. Responsiveness is
essential to strengthen systems’ functioning; provide equitable and accountable services; and to protect the rights
of citizens. There is an urgency to make systems more responsive, but our understanding of responsiveness is
limited. We therefore sought to map existing evidence on health system responsiveness.