Information systems evaluation in Ghanaian academic libraries using DandM IS success model
Abstract
The use of Information Systems (ISs) has been widely accepted and proven to increase the
service quality in many organizations. Academic libraries have embraced the use of ISs and
have implemented them to perform different activities. The efficient utilization and
management of ISs in libraries will help libraries to derive maximum benefit from adopted ISs.
The researchers therefore used the DeLone and McLean IS success theory to determine the
impact of IS management on the quality of the IS and the use of the IS.