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  • Please call ME.N.U.4EVER: designing for “Callback” in rural Africa 

    Bidwell, Nicola J.; Lalmas, Mounia; Marsden, Gary; Dlutu, Bongiwe; Ntlangano, Senzo; Manjingolo, Azola; Tucker, William David; Jones, Matt; Robinson, Simon; Vartiainen, Elina; Klampanos, Iraklis (Product & Systems Internationalisation, Inc, 2011)
    Designers and developers are naïve about the ways impoverished people in rural Africa innovate new uses of mobile technology to circumvent access difficulties. Here, we report on the local appropriation of an USSD ‘Callback’ ...
  • The role of Outcome Mapping in developing a rural telemedicine system 

    Tucker, William David; Blake, Edwin H. (International Information Management Corporation, 2008)
    We describe the use of Outcome Mapping to guide the design of a rural telemedicine consultation system in South Africa. While Outcome Mapping was not primarily intended to guide design, we show that it tied in well with a ...