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Co-designing a billing system for voice services in rural South Africa: Lessons learned
(ACM, 2014)
Access to information and communication technologies re- mains una ordable for many in rural areas despite recent progress in providing voice services to remote communities. The sustainability of alternative technical ...
A participatory design for a billing system: A South African case study of a community based telephony system
(ACM, 2014)
This paper describes the role participatory design can play in developing and implementing an information and communication technology for development project in a rural area. It shows how the process of co-designing an ...