Browsing Industrial Psychology by Author "Muzanenhamo, George N."
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The relationship among change implementation, job satisfaction and organizational citizenship behavior in the Business Process Outsourcing industry in South Africa
Muzanenhamo, George N.; Allen-Ile, Charles O.K.; Adams, Anthea (Business Perspectives, 2016)The unique and dynamic Business Process Outsourcing (BPO) industry in South Africa strives to thrive in a challenging business environment with the attendant need for stability, loyal and satisfied workforce. An empirical ...