Job demands and job resources of academics in higher education
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Date
2021Author
Naidoo-Chetty, Mineshree
du Plessis, Marieta
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Too many job demands and not enough job resources can negatively influence
the well-being of employees. Currently, limited information exists surrounding the
job demands and resources as experienced by academic employees in the higher
education sector. Therefore, the aim of this study was to identify the job demands
and job resources experienced by academic employees using qualitative methods.
Semi-structured interviews were conducted with 23 academic employees, using an
Interpretative Phenomenological Approach. Thematic analysis, specifically template
analysis was used to categorize the themes. Job demands were divided into
three categories: quantitative (publication pressure, overburdened with the load, and
competing time demands), qualitative (work/home balance, complexity of student
support, organizational politics, and lack of mental health support) and organizational
demands (using technology-mediated learning and lack of structural resources). Job
resources were organized into two categories: organizational (social support) and
personal resources (autonomy, meaningful work, and personal support). Participant
experiences are highlighted to provide a better understanding of the job demands and
job resources encountered.