Challenges in the use of information technology in processing health information in resource limited settings: a comprehensive systematic review

Abstract

The use of information technology in processing and utilising health information has significant health care outcomes. Its use in the assessment, diagnosis and management of health problems through access to relevant health information is crucial. The aim of this review was to identify the use of information technology in processing and utilising health information in low resource settings. A comprehensive systematic review focusing on resource limited settings was conducted. The review identified the following challenges in the use of information technology in resource limited settings: lack of health information system and networking; limited knowledge and skills; lack of information users’ participation; unavailability of standardised health indicators and poor quality information processing. Combining manual and technology assisted information processing system in less resource settings is essential in transforming and promoting the utilisation of health information. The capacity development training, involvement of community professional nurses and midwives in the design and development of health information system for processing and utilisation, and creating an enabling environment could help overcome the challenges in the use of information technology in low resource settings.