Browsing School of Business and Finance by Author "Botsi, Keorapetse G"
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Customer satisfaction at an online store in South Africa
Naidoo, Vinessa; Botsi, Keorapetse G (University of Western Cape, 2021)Online shopping has become a common way in which retail businesses are conducted across most parts of the world. South African (SA) retailers such as Takealot, Makro, and Spree added this function to their existing operations. ...