dc.contributor.author | Naidoo, Sudeshni | |
dc.date.accessioned | 2018-05-23T07:19:21Z | |
dc.date.available | 2018-05-23T07:19:21Z | |
dc.date.issued | 2016 | |
dc.identifier.citation | Naidoo, S. (2016). Dealing with non-compliant, abusive or aggressive patients in dental practice. South African Dental Journal, 71(5): 232 - 233 | en_US |
dc.identifier.issn | 0375-1562 | |
dc.identifier.uri | http://hdl.handle.net/10566/3722 | |
dc.description.abstract | There is increasing concern as to how health professionals
respond to patients who are considered non-compliant,
abusive or difficult. What are their responsibilities to the
patient? What are their responsibilities to other patients and
staff? Can the patient be refused treatment? What are the
responsibilities that providers, as employers, have in relation
to staff who might be treating violent or non-compliant
patients? What are the competing rights and responsibilities
of patients and of the dental provider? Are the above
questions influenced by the threat posed by the patient to the
safety of staff and other patients? There are many instances
in daily practice where patient behaviour, while being difficult
and emotive, is not necessarily wrong or inappropriate in the
context of the service being provided and the circumstances
relating to their particular dental condition. This paper
discusses issues relating to circumstances where serious
issues arise regarding the behaviour of persons receiving
dental treatment in the context where such behaviour is
clearly inappropriate, aggressive or violent. | en_US |
dc.language.iso | en | en_US |
dc.publisher | South African Dental Association | en_US |
dc.rights | This file may be freely used for educational uses. No commercial reproduction or distribution of this file is permitted without written permission of the South African Dental Association (SADA). Note that the SADA retains all intellectual property rights in the article. | |
dc.subject | Health professionals | en_US |
dc.subject | Patients | en_US |
dc.subject | Non-compliant | en_US |
dc.subject | Responsibilities to patient | en_US |
dc.title | Dealing with non-compliant, abusive or aggressive patients in dental practice | en_US |
dc.type | Article | en_US |
dc.privacy.showsubmitter | FALSE | |
dc.status.ispeerreviewed | TRUE | |
dc.description.accreditation | DHET | |