Barriers for user acceptance of Mobile Health applications for Diabetic patients: Applying the UTAUT model
Abstract
The literature illustrates that technology will widen health disparity
if its use is restricted to patients who are already motivated and demonstrate
good self-management behaviours. Additionally, despite the availability of free
mobile health (m-health) applications for diabetes self-management, usage is
low. There are also limited studies of m-health acceptance in South Africa. This
research is delineated to the Western Cape, South Africa. The populace suffers
from increasing numbers of diabetic patients. Segments of the population also
suffer from technological forms of exclusion, such as limited internet access.
Therefore, the objective of this study was to identify challenges for user
acceptance that discourages the use of m-health applications. This study analysed 130 semi-structured interviews, using thematic content analysis