Library Portal | UWC Portal | National ETDs | Global ETDs
    • Login
    Contact Us | About Us | FAQs | Login
    View Item 
    •   DSpace Home
    • Faculty of Economic and Management Sciences
    • Information Systems
    • Research Articles (Information Systems)
    • View Item
    •   DSpace Home
    • Faculty of Economic and Management Sciences
    • Information Systems
    • Research Articles (Information Systems)
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Social support for digital inclusion: Towards a typology of social support patterns

    Thumbnail
    View/Open
    SI 8(2) - Social Support for Digital Inclusion_ Towards a Typology of Social Support Patterns.pdf (359.9Kb)
    Date
    2020
    Author
    Van Audenhove, Leo
    Asmar, Axelle
    Mariën, Ilse
    Metadata
    Show full item record
    Abstract
    This article contributes to a better understanding of patterns of social support in relation to digital inequalities. Based on an extensive qualitative study, the diversity of support networks and supports seeking patterns are unveiled. A typology of six patterns of help-seeking is presented and described: The support-deprived, the community-supported, the supported through substitution, the network-supported, the vicarious learners, and the self-supported. The article also critically engages with the often unnuanced academic literature on social support. The research and the typology reveal that the quality of support, as well as the availability of potential or actual support, is not only influenced by socio-economic factors. Rather, the strength of the relationship and the level of intimacy between individuals is an important predictor of support-seeking. As such, this article shows that mechanisms of in/exclusion are highly social, as they entail a diversity of formal and informal support-seeking patterns, which in turn have an important influence on the adoption and use of digital media.
    URI
    10.17645/si.v8i2.2627
    http://hdl.handle.net/10566/5632
    Collections
    • Research Articles (Information Systems)

    DSpace 6.3 | Ubuntu | Copyright © University of the Western Cape
    Contact Us | Send Feedback
    Theme by 
    Atmire NV
     

     

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    Login

    Statistics

    View Usage Statistics

    DSpace 6.3 | Ubuntu | Copyright © University of the Western Cape
    Contact Us | Send Feedback
    Theme by 
    Atmire NV