Factors affecting consumer acceptance and use of mobile delivery applications in South Africa

dc.contributor.author	Musakwa, Isabel S.
dc.contributor.author	Petersen, Fazlyn
dc.date.accessioned	2023-05-08T10:31:01Z
dc.date.available	2023-05-08T10:31:01Z
dc.date.issued	2023
dc.identifier.citation	Musakwa, I. S., & Petersen, F. (2023). Factors affecting consumer acceptance and use of mobile delivery applications in South Africa. South African Journal of Information Management, 25(1), a1585. https://doi.org/10.4102/sajim.v25i1.1585	en_US
dc.identifier.issn	1560-683X
dc.identifier.uri	https://doi.org/10.4102/sajim.v25i1.1585
dc.identifier.uri	http://hdl.handle.net/10566/8893
dc.description.abstract	During the 2020 global coronavirus (COVID-19) outbreak, mobile delivery applications flourished, facilitating consumer access to groceries. Research has shown, however, that usage remains low in developing countries such as South Africa. This research identifies factors that affect the acceptance and use of a mobile delivery application. It provides recommendations for application designers to improve application functionality and usability and for retailers to better understand customer needs.	en_US
dc.language.iso	en	en_US
dc.publisher	AOSIS	en_US
dc.subject	World Health Organization (WHO)	en_US
dc.subject	Covid-19	en_US
dc.subject	Public health	en_US
dc.subject	Labour market	en_US
dc.subject	Shopping	en_US
dc.title	Factors affecting consumer acceptance and use of mobile delivery applications in South Africa	en_US
dc.type	Article	en_US