Job satisfaction in a South African academic library in transition
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Job satisfaction was investigated at a South African university library undergoing change on many fronts. The study included 31 members of staff and the data were gathered via interviews/questionnaires, informed by standard HRM job satisfaction theory. The study found a “love–hate” relationship between respondents and their work. The key positive finding is that 61% report overall job satisfaction—with the core work of an academic library, providing for the information needs of clients, the source. However, only 51% claim to be proud to work at their library and 50% are open to other job offers. Causes for the restlessness include a sense of stagnation, frustration with inadequate resources, and anger at poor remuneration.